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A P P E N D I X 5
Survey resources
 
The Management Group is a consulting firm in Los Angeles that has created an excellent web
site with copies of surveys used in the HRSA SPNS projects. Mostly care-related, but there
are several good intake and behavioral questionnaires on-line. (http://www.tmg-web.com/evalbttn.htm)
Survey questions: handcrafting the standardized questionnaire, by Jean M.
Converse and Stanley Presser, #63.
Introduction to survey sampling, by Graham Kalton, #35.
Sage series.
Availablethrough Sage Publications, 2455 Teller Road,
Thousand Oaks, California, 91320. Tel: (805) 499-0721, Fax: (805) 499-0871, E-mail: [email protected]. Internet: http://www.sagepub.com.
Mail and telephone surveys : the total design method by Don A. Dillman. John
Wiley & Sons, Inc.
Describesstep-by-step details of how researchers can
conduct mail and telephone surveys. Compares mail surveys with telephone and face-to-face
interviews and discusses in detail constructing mail and telephone questionnaires and
implementing mail and telephone surveys.
Howto Conduct Your Own Survey. By Priscilla Salant and Don A. Dillman, New
York: John Wiley & Sons, Inc. 1994. Available through John Wiley & Sons, Inc.
Distribution Center, 1 Wiley Drive, Somerset, NJ 08875-1272. Tel: (732) 469-4400 or (800)
225-5945, Fax: (732) 302-2300, E-mail: [email protected],
Internet: http://catalog.wiley.com/.
Asking questions by Seymour Sudman, Norman M. Bradburn. 1st ed. San Francisco:
Jossey-Bass, 1982. Series title: Jossey-Bass social and behavioral science series.
Auseful guide describing the entire process of questionnaire design from
formulating the research problem to testing and revising the questionnaire. Discusses
issues to be considered in writing questions or constructing scales for mail, telephone
and personal surveys. Consideration is given to methods of asking threatening and
non-threatening questions, knowledge questions, attitude questions, and standard
demographic items. Checklists provide helpful overviews of material covered in each
chapter.
Availablethrough Jossey-Bass, Inc. Publisher, 350
Sansome Street, Fifth Floor, San Francisco, CA 94104. Tel: (800) 956-7739, Fax: (800)
605-2665 or (415) 433-0499, E-mail: [email protected],
Internet: http://www.jbp.com/.
Designing surveys: a guide to decisions and procedures, by Ronald Czaja and
Johnny Blair. Pine Forge Press, Thousand Oaks, CA, 1996.
Agood overview of how survey research is conducted with the needs and goals
of a novice researcher in mind. Contains practical guidelines in survey design,
pre-testing, selecting a data collection method, designing questions, designing the
sample, and selecting the sample.
Availablethrough Pine Forge Press, 2455 Teller Road,
Thousand Oaks, CA 91320. Tel: (805) 499-4224, Fax: (805) 499-7881, E-mail: [email protected], Internet: http://www.sagepub.com/pineforge/Czaja_designing.htm.
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